Capability Assessment

The Collaborative Working Capability Self Assessment is an 8-step diagnostic tool modelled on the operational clauses of ISO 44001 (previously BS 11000).

It is typically completed by a number of participants in an organisation to establish its readiness to engage in collaborative working relationships/partnering arrangements.  The organisations are typically encouraged to complete the assessment by a ‘sponsoring’ organisation – usually one who wishes to assess or improve collaborative working in its supply chain.

It can also be used to familiarise new users with the standard.

Answers questions like:

  • “How can we introduce a larger number of suppliers to the concept of collaborative relationships?”
  • “How can we engage with more suppliers, more appropriately and more constructively?”
  • “What do our suppliers think of themselves and their capability to have constructive relationships?”
  • “Where should we focus (improvement) attention across our supply chain?”
  • “What competencies and behaviours do I need to develop in my team and my suppliers?”


  • Web-based managed service.
  • Automated participant invitation, reminders and progress tracking.
  • Optional anonymity control.
  • Capture of parameter scoring and related issues.
  • Reports updated in real-time.

Additional options:

  • In-depth gap analysis between organisations, departments, functional teams, etc.
  • Capture suggested improvement actions.
  • Recommended actions (Improvement Report).
  • Export comments and suggested improvement actions to action management tool.
  • Categorise relationships for category-based reporting.
  • Categorise participant under ‘roles’, for role-based reporting.

How it works:

  • Individual or multiple self-assessments of organisations (or department, project, team, etc).
  • Typically 1-5 participants per organisation (scalable to as many as needed)
  • Aim to repeat every 12 months.
  • Endorsed by and/or promoted by customer, but paid for by supplier (optionally paid for by customer).