As organisations fragment, adapt and reconfigure to meet rapidly changing market situations, the need for internal and external collaborative support grows. The appropriate intensity of collaborative working is influenced by the position of the relationship on the value vs. investment matrix, and the maturity of the relationship.
BS11000 is the British Standard for Collaborative Working, which consists of a three-phase, eight stage model, and the BS11000 Collaborative Working Toolkit utilises NIP’s Diagnostic Management Framework, providing “one stop” access to the common functionality required to manage a variety of diagnostic tools and processes:
- Web-based service, managed by NIP, but can be run by an external consultant or taken ‘in-house’.
- Automatic participant invitation and progression process (deadlines, reminders, etc).
- Capture of parameter scoring and related issues.
- Reporting at multiple levels – individual diagnostics, portfolios, etc.
It implements the diagnostic tools recommended by the Institute for Collaborative Working:
- Capability Assessment.
- Capability Alignment.
- Collaborative Leadership Profile.
- Maturity Assessment Programme (MAP).
- Trust Index.
The toolkit provides the means to capture actions arising from the selected diagnostics to feed into a Continuous Sustainable Improvement Plan (CSIP) or Relationship Management Plan (RMP), also supported by NIP’s Kanban Actions Manager.