Alignment, Resilience, Coherence (ARC)

In the context of a value-net, every organisation is both a customer – having supply chains – and also a supplier, having sales and marketing channels. 

To avoid disruption and to secure a sustainable flow of value – from supply chains, through internal value-creation, to value-delivery, to the customer (via sales channels) – it is essential to develop Aligned, Resilient and Coherent relationships:

  • Alignment – a state of agreement or cooperation (towards shared or complementary goals).
  • Resilience – ability to cope with and recover readily from disruption / challenge.
  • Coherence – logical, orderly, and consistent relationship of parts.

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